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Entreprise plan

Scale and manage your support team

Built with privacy in mind for customer service and non-profits providing chat-based support.

$199/month
1 manager seat
1 supervisor seat
5 agents seats

Add an extra agent seat for an additional $5/month
Add an extra supervisor seat for an additional $10/month

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Everything from Standard and Pro plan, plus:

  • Take full control with a powerful Manager Dashboard easily create and manage Supervisors and Agents, assign roles, and maintain visibility across your entire operation.
  • Smart chat queue management
    New chats are automatically queued. Visitors see real-time feedback, including queue length, estimated wait time, and who their chat was assigned to.
  • Full visibility & oversight
    Managers and supervisors can view detailed logs showing when agents and supervisors log in, log out, or pick up a chat — ideal for performance monitoring and staffing analysis.
  • Live chat takeover & transfers
    Supervisors can instantly take over conversations or transfer chats between agents to ensure fast, effective support.
  • Unlimited chat history & client data
    Store and access all chat conversations and client details. Never lose important context.
  • Internal team chat
    Built-in internal messaging lets your team get help from colleagues or supervisors without leaving the platform.
  • Flexible agent access
    Allow agents to log in independently when managers are offline, or maintain live supervision for full control.
  • Document attachment in chat
    Enable customers to securely send documents and files directly through chat — ideal for applications, verification, or support cases.
  • Add More Supervisors and Agent Seats Anytime
    Easily scale your team as you grow. Add new users in seconds with flexible seat management.
  • Multi-View
    Open up to 4 chats simultaneously. Monitor active conversations and search chat history all at once.